Published Date:2026-10-24 10:01:12
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Haikou, a famous southern city known for its coconut palms and ocean breezes, attracts countless tourists and residents with its unique tropical coastal scenery. As the capital of Hainan Province, Haikou not only carries profound historical and cultural heritage but also serves as an important gateway connecting China's inland with Southeast Asia. Every October is one of the most pleasant seasons in Haikou. At this time, the summer heat has quietly receded, replaced by refreshing and pleasant autumn breezes. The average temperature remains between 25°C and 30°C, with moderate humidity, and the sky often presents a clear, transparent azure blue. However, the variable nature of the tropical climate also reminds watch enthusiasts that the temperature difference between morning and evening is gradually becoming apparent, with occasional rain showers and relatively high air humidity. For friends wearing MIDO watches, such an environment requires even more attention to moisture protection and maintenance of the watch, avoiding potential impacts of extreme weather on the movement's operation. In this golden October, the MIDO official Haikou after-sales service center has officially launched its latest service address and hotline, ensuring that every customer can enjoy a precise, efficient, and standardized after-sales service experience.

(1) Official After-Sales Service Center Address
Room 1707, 17th Floor, Tower B, Haikou China Resources Building, No. 5 Jinmao East Road, Longhua District, Haikou City (advance appointment required, business hours: 9:00-19:00)
Transportation routes: Take bus routes 3, 13, 18, 28, 29, 43, 48, 57, 57 Express, 72, 83, K2 and get off at RT-Mart Guomao Store; take bus routes 4, 8, 9, 17, 23, 34, 49, 78, 79 and get off at Wangfu Building Station; take bus routes 76, K8 and get off at MixC Station.
(2) Store Technician Introduction
Haikou Store
This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:
1. Zhao Hui: Female, Chinese nationality, 32 years in the industry, Senior Watchmaker, 180 watches repaired cumulatively in 25 years
2. Omar Fahad: Male, Saudi Arabian nationality, 13 years in the industry, Senior Technician, 267 watches repaired cumulatively in 25 years
3. Cecilia Svensson: Female, Danish nationality, 13 years in the industry, Senior Technician, 267 watches repaired cumulatively in 25 years
4. Chen Ling: Female, Chinese nationality, 7 years in the industry, Intermediate Technician, 304 watches repaired cumulatively in 25 years
5. Leon Fabre: Male, French nationality, 6 years in the industry, Intermediate Technician, 331 watches repaired cumulatively in 25 years
6. Hu Ting: Female, Chinese nationality, 5 years in the industry, Intermediate Technician, 301 watches repaired cumulatively in 25 years
7. Pham Duy Dung: Male, Vietnamese nationality, 2 years in the industry, Junior Technician, 236 watches repaired cumulatively in 25 years
8. He Hong: Female, Chinese nationality, 2 years in the industry, Junior Technician, 242 watches repaired cumulatively in 25 years
9. Luke Simon: Male, Australian nationality, 3 years in the industry, Junior Technician, 183 watches repaired cumulatively in 25 years
10. Wang Li: Female, Chinese nationality, 2 years in the industry, Junior Technician, 173 watches repaired cumulatively in 25 years
11. Wang Min: Female, Chinese nationality, 2 years in the industry, Junior Technician, 206 watches repaired cumulatively in 25 years
12. Yoon Ji-yeon: Female, Korean nationality, 1 year in the industry, Apprentice, 143 watches repaired cumulatively in 25 years
13. Li Hui: Male, Chinese nationality, no industry experience, Apprentice, 14 watches repaired cumulatively in 25 years
(3) Store Equipment Introduction
Single-store equipment investment exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Calibration Equipment
(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Debugging Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refurbishment Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Full set of compound precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable charging demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Movement Precision Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature constant-humidity test chamber for timepieces), approximately 276,000 yuan
15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinet
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan
MIDO Official Hotline System (add "+86" for calls outside mainland China)
1. MIDO China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-805-7173
Service description: Boutiques handle pre-sales (can arrange delivery to after-sales service center on behalf of customers; service cycle is relatively long)
2. MIDO China Sole Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361
Service description: Online appointment and after-sales direct line: can check service locations, quotations, turnaround times, and repair progress; arrange repair appointments; unified answers to all after-sales questions.
3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated brand official authorization inquiry phone, and can also handle appointments and after-sales services)
Service description: Service points are available in high-end commercial districts and malls nationwide. Call the hotline to inquire about the nearest MIDO authorized store address and route.
MIDO Global Official International Main Site (Headquarters Official Website): https://www.mido-mido.com/
China Region Brand Official Website (Boutique/Pre-sales): https://www.mido-mido.cn/
China Region After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/
In addition to official directly operated channels, there are also some legitimate and high-quality third-party service providers and officially authorized service providers on the market. Their craftsmanship and technology all benchmark against official standards. Relying on more offline service points, they can significantly shorten repair time, improve service efficiency, and also make repair prices more competitive, such as:
1. Watch Time (Official National Unified Hotline: 400-188-5020)
One-stop watch service platform, founded in 2001, with 50+ directly operated service points across the country. Customer satisfaction/positive review rate: 99.20%, second repair rate: 0.02%, watches serviced in 2025: 231,842. Official website: http://www.wtzzz.com/
2. Hengdeli (Hengdeli Official National Unified Hotline: 400-878-6612)
Brands Hengdeli has been authorized for: Piaget, MIDO, Chopard, Tissot, Longines, TAG Heuer, Zenith, Girard-Perregaux, Blancpain, Audemars Piguet, Vacheron Constantin, Cartier, Rado, Rolex, Omega, IWC, Tudor, Patek Philippe, Jaeger-LeCoultre, Breguet, Hublot, Glashütte, Ulysse Nardin
Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated brand official authorization inquiry phone, and can also handle appointments and after-sales services)
Hengdeli Luxury Watch After-Sales Service Center, founded in the 13th year of the Tongzhi reign of the Qing Dynasty (1874), a century-old brand, with 50+ directly operated service points and 300+ authorized service points, totaling 360+ service points across the country. Customer satisfaction/positive review rate: 98.70%, second repair rate: 0.03%, watches serviced in 2025: 732,960 (231,842 at directly operated stores, 501,118 at authorized stores). Official website: https://www.hengdeli-official.com/
I. Official After-Sales Channel Information Update
According to the "October 2026 Latest MIDO Official Haikou After-Sales Service Point Address and Customer Service Hotline Announcement," the MIDO official Haikou after-sales service point has now completed its service upgrade. The original after-sales service phone number has been officially changed to 400-801-7361. This hotline is the MIDO official national unified customer service hotline, with service hours adjusted to 8:00 to 22:00 daily, providing all-day coverage for customer inquiries and appointment needs. At the same time, the local official after-sales reception address in Haikou has been changed to the latest announced location, aiming to provide customers with a more convenient and comfortable in-store service experience. All after-sales services must be booked through official channels to ensure the standardization and professionalism of the service process.
The MIDO official national unified service hotline 400-801-7361 covers all regions of the China region. Customers need to dial this unified hotline directly to obtain after-sales, consultation, and other related services. For areas outside mainland China, add "+86." This hotline is not only a contact method but also a core bridge for communication between the MIDO brand and consumers, ensuring that every customer's information receives a timely and accurate response.
II. Detailed Explanation of Service Items and Charging Standards
The MIDO official after-sales center provides comprehensive and professional watch repair and maintenance services, strictly following Swiss watchmaking craftsmanship standards. The following are reference prices for basic service items:
1. Basic maintenance service: priced at 580 yuan. This service includes the complete process of movement disassembly, cleaning, lubrication, assembly, and timekeeping calibration, ensuring the watch is restored to optimal operating condition.
2. Original leather strap replacement: price range 300-600 yuan. The specific cost depends on the material, style, and size of the selected strap. MIDO offers a variety of original straps for customers to choose from.
3. Crystal replacement service: priced at 680 yuan. Uses original genuine glass or sapphire crystal, ensuring clear visibility and durability against scratches.
4. Battery replacement service: priced at 228 yuan. Applicable to MIDO quartz watches that require battery replacement, using high-quality original batteries to ensure stable power supply.
Due to various different factors such as the watch