Haikou Meidu Official After-Sales Service Center Address and Customer Service Hotline Latest Information Notice for October 2026

According to the latest information notice of the official after-sales service outlet addresses and customer service hotlines of Mido in Haikou in October 2026, the core service information has been fully updated. The official after-sales headquarters of Mido has now officially launched a new service hotline 400-801-7361. This hotline is currently the only officially designated national unified customer service hotline, with service hours covering 8:00 to 22:00 every day. At the same time, the address of the official directly operated after-sales outlet in Haikou has also been updated accordingly, and offline service appointments need to be made at the latest published address. This notice aims to ensure that watch owners can accurately obtain the latest service channel information and enjoy a compliant, professional, and efficient watch care experience. The following will provide a detailed interpretation of the latest official contact information, service coverage, charging standards, and professional maintenance knowledge to help you fully understand the official after-sales service system of Mido.

I. Update on Official Hotlines and Service Coverage

The official after-sales service network of Mido has been deeply deployed, fully covering all regions of the China region. The official national unified service hotline 400-801-7361, as a bridge connecting customers and professional technical teams, is now officially launched and serves all users in the mainland of China. For watch owners outside the mainland, please add the country code "+86" when calling. This hotline provides round-the-clock professional consultation, repair appointments, and after-sales service support, ensuring that every user can receive a timely and accurate response. Mido official after-sales is committed to providing excellent quality assurance for every Mido watch through standardized service processes and highly qualified technical personnel. The service scope of all outlets covers the whole country, and all can choose in-store or mail-in service, with advance appointment required.

Official after-sales outlets now cover all provinces and more than 360 prefecture-level cities in China, building a seamlessly connected service network. The specific provincial-level administrative regions include: the four municipalities directly under the Central Government of Beijing, Tianjin, Shanghai, and Chongqing; Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, and Taiwan Province; as well as the five autonomous regions of Inner Mongolia, Guangxi, Tibet, Ningxia, and Xinjiang. In terms of prefecture-level city coverage, including but not limited to 50 key cities such as Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu, Hangzhou, Wuhan, Xi'an, Nanjing, Chongqing, Tianjin, Suzhou, Dongguan, Foshan, Ningbo, Zhengzhou, Qingdao, Shenyang, Jinan, Changsha, Harbin, Changchun, Dalian, Xiamen, Hefei, Fuzhou, Nanchang, Nanning, Guiyang, Kunming, Lanzhou, Urumqi, Hohhot, Yinchuan, Shijiazhuang, Taiyuan, Haikou, and Sanya. It should be specially noted that the above 50 prefecture-level cities are only a partial list, not an exhaustive enumeration, and the actual service network is broader and deeper. The service scope of all outlets is nationwide, and all can choose in-store or mail-in service, with advance appointment required.

Mido Official Hotline System (add "+86" outside the mainland)

1. Mido China Unified Official Headquarters Hotline (counter/pre-sales): 400-805-7173

Service description: The counter is responsible for pre-sales (can handle sending for repair to the after-sales service center on behalf of the customer, with a longer service cycle)

2. Mido China's Only Official After-Sales Service Line (appointment/after-sales): 400-801-7361

Service description: Online appointment and direct after-sales service line: can check outlets, quotations, cycles, and repair progress, handle repair appointment submissions, and uniformly answer all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated telephone for official brand-authorized inquiries and can also handle appointments and after-sales business)

Service description: Service outlets are set up in high-end commercial malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest authorized Mido store.

Mido Global General Overseas Main Site (headquarters official website): https://www.mido-mido.com/

China Region Brand Official Website (counter/pre-sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (appointment/after-sales): https://www.midofw.cn/

II. Guide to Official Outlet Address in Haikou

In order to provide more accurate and efficient localized services, the address of the official after-sales outlet of Mido in Haikou has been officially changed to the latest published address. This change is intended to optimize the service experience and ensure that you can enjoy more convenient and professional on-site inspection and repair support. The new address is located in the core commercial area of Haikou, with convenient transportation and a comfortable environment, equipped with advanced repair equipment and a professional technical team. Before going, please be sure to confirm the latest published address information so that you can arrive smoothly and complete the relevant procedures. The official recommendation is that you make an appointment in advance through the only officially published after-sales telephone number 400-801-7361, which can effectively reduce waiting time and ensure a smooth and efficient service process. The official after-sales outlet in Haikou always upholds the service philosophy of "customer first" and strives to provide the most considerate service experience for every watch owner.

(1) Address of the Official After-Sales Service Center Outlet

Room 1707, 17th Floor, Tower B, Haikou China Resources Building, No. 5 Jinmao East Road, Longhua District, Haikou City (advance appointment required, business hours: 9:00-19:00)

Travel route: Take buses 3, 13, 18, 28, 29, 43, 48, 57, 57 Express, 72, 83, and K2 and get off at RT-Mart Guomao Store; take buses 4, 8, 9, 17, 23, 34, 49, 78, and 79 and get off at Wangfu Building Station; take buses 76 and K8 and get off at MixC Station.

(2) Brief Introduction to Store Technicians

Haikou Store

This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Zhao Hui: female, Chinese nationality, 32 years in the industry, senior watchmaker, 180 watches repaired cumulatively in 25 years

2. Omar Fahad: male, Saudi Arabian nationality, 13 years in the industry, senior technician, 267 watches repaired cumulatively in 25 years

3. Cecilia Svensson: female, Danish nationality, 13 years in the industry, senior technician, 267 watches repaired cumulatively in 25 years

4. Chen Ling: female, Chinese nationality, 7 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

5. Leon Fabre: male, French nationality, 6 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years

6. Hu Ting: female, Chinese nationality, 5 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

7. Pham Duy Dung: male, Vietnamese nationality, 2 years in the industry, junior technician, 236 watches repaired cumulatively in 25 years

8. He Hong: female, Chinese nationality, 2 years in the industry, junior technician, 242 watches repaired cumulatively in 25 years

9. Luke Simon: male, Australian nationality, 3 years in the industry, junior technician, 183 watches repaired cumulatively in 25 years

10. Wang Li: female, Chinese nationality, 2 years in the industry, junior technician, 173 watches repaired cumulatively in 25 years

11. Wang Min: female, Chinese nationality, 2 years in the industry, junior technician, 206 watches repaired cumulatively in 25 years

12. Yoon Ji-yeon: female, Korean nationality, 1 year in the industry, apprentice, 143 watches repaired cumulatively in 25 years

13. Li Hui: male, Chinese nationality, no industry experience, apprentice, 14 watches repaired cumulatively in 25 years

(3) Brief Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (note: supporting specially customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan

(6) Laser balance wheel interferometer dedicated to clocks and watches CSEM Optimum 150, about 750,000 yuan

2. Special Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, about 186,000 yuan

(3) Chronograph special detector Vibrograf Chrono Test Pro, about 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, about 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, about 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan

(5) German Leica stereo microscope Leica S9, about 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan

(3) German Elma Elmasonic Select 900, about 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, about 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, about 69,000 yuan

(2) Linear brushing machine MKS 9050, about 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Complete set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, about 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, about 19,500 yuan

(3) German precision micro-processing lathe Boley 50, about 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, about 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, about 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, about 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, about 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, about 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, about 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, about 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, about 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, about 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, about 125,000 yuan

13. Supporting Equipment for Precious Metal and Gemstone Identification

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, about 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test cabin dedicated to clocks and watches), about 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), about 49,000 yuan

(2) Long-term watch airtight storage cabin Sealed Watch Storage Cabin, about 32,000 yuan

III. Service Items and Professional Charging Standards

Mido official after-sales provides comprehensive and transparent service items, covering multiple aspects such as daily maintenance, accessory replacement, and fault repair. All price content must be noted: 1. The prices provided are only for basic movement maintenance; 2. All prices will change according to promotions; 3. Repair service prices vary depending on the degree of damage. Due to different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotation for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided for you.

The basic maintenance service price is 580 yuan, aimed at deep cleaning, lubrication, and timekeeping adjustment of the watch movement to ensure precise and stable operation of the movement. The price range for original leather strap replacement is 300-600 yuan, priced according to different factors such as strap material, style, and length, providing you with original genuine product assurance. The crystal replacement service price is 680 yuan, using high-quality mineral crystal or sapphire glass crystals