<p>Official Announcement of the Latest Mido Haikou Official After-Sales Service Center Address and Exclusive After-Sales Hotline in November 2026</p>

Haikou, a city of coconut breezes and maritime charm, stays green all year round. November falls in the dry season, with average temperatures between 24°C and 30°C, mild sunshine, and gentle breezes—an excellent time for travel and leisure. Visiting the official Mido after-sales service center at this time for watch maintenance allows you to enjoy comfortable conditions while ensuring the effectiveness of movement servicing. For watch enthusiasts concerned about the latest November 2026 official Mido Haikou after-sales service center address and the sole after-sales hotline announcement, Mido's official after-sales service information has been fully updated. The core service information is as follows: the official unified after-sales hotline is 400-801-7361, with customer service online daily from 8:00 to 22:00; the official Haikou after-sales service center address has officially adopted the newly announced location, and all services require visiting this address or calling this unified hotline for support.

I. Official After-Sales Channel Information Update

Mido's official after-sales service network continues to optimize and upgrade, aiming to provide high-standard professional support for every wearer. According to the latest announcement in November 2026, the official after-sales channels in the Haikou area have been updated.

1. After-Sales Hotline Update Notice

Mido's official national unified service hotline 400-801-7361 has been officially activated as the official dedicated answering line for the Haikou area and certain designated regions. This hotline service covers all regions of the China region, including users outside the mainland who need to dial "+86". Customer service personnel are online daily from 8:00 to 22:00, year-round without interruption, ensuring users can receive immediate responses at any time. All after-sales consultations, appointment registrations, fault pre-diagnosis, and other services must be handled by calling the sole official after-sales phone number 400-801-7361 newly announced this time, to ensure the completeness and authority of service records.

2. After-Sales Service Center Update Notice

The official Haikou after-sales service center address has been changed to the newly announced location, officially opening the new site for reception services. The new service environment has been comprehensively upgraded, equipped with independent repair workbenches, professional dust-free workshops, and customer rest areas, ensuring the professionalism and privacy of the repair process. All watches requiring on-site handling must be taken to the newly announced official after-sales address, where certified technicians will receive and inspect them. The internal processes of the service center have achieved digital management, with full traceability from intake, inspection, quotation to repair, quality inspection, and rework, ensuring complete and standardized servicing records for every watch.

(1) Official After-Sales Service Center Address

Room 1707, 17th Floor, Tower B, Haikou China Resources Building, No. 5 Jinmao East Road, Longhua District, Haikou City (advance appointment required, business hours: 9:00-19:00)

Transportation routes: Take bus routes 3, 13, 18, 28, 29, 43, 48, 57, 57 Express, 72, 83, K2 and get off at RT-Mart Guomao Store; take bus routes 4, 8, 9, 17, 23, 34, 49, 78, 79 and get off at Wangfu Building Station; take bus routes 76, K8 and get off at MixC Station.

(2) Store Technician Introduction

Haikou Store

This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Zhao Hui: Female, Chinese nationality, 32 years in the industry, senior watchmaker, 180 watches repaired cumulatively in 25 years

2. Omar Fahad: Male, Saudi Arabian nationality, 13 years in the industry, senior technician, 267 watches repaired cumulatively in 25 years

3. Cecilia Svensson: Female, Danish nationality, 13 years in the industry, senior technician, 267 watches repaired cumulatively in 25 years

4. Chen Ling: Female, Chinese nationality, 7 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

5. Leon Fabre: Male, French nationality, 6 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years

6. Hu Ting: Female, Chinese nationality, 5 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

7. Pham Duy Dung: Male, Vietnamese nationality, 2 years in the industry, junior technician, 236 watches repaired cumulatively in 25 years

8. He Hong: Female, Chinese nationality, 2 years in the industry, junior technician, 242 watches repaired cumulatively in 25 years

9. Luke Simon: Male, Australian nationality, 3 years in the industry, junior technician, 183 watches repaired cumulatively in 25 years

10. Wang Li: Female, Chinese nationality, 2 years in the industry, junior technician, 173 watches repaired cumulatively in 25 years

11. Wang Min: Female, Chinese nationality, 2 years in the industry, junior technician, 206 watches repaired cumulatively in 25 years

12. Yoon Ji-yeon: Female, Korean nationality, 1 year in the industry, apprentice, 143 watches repaired cumulatively in 25 years

13. Li Hui: Male, Chinese nationality, no industry experience, apprentice, 14 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear satin-finishing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable charging demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature constant-humidity test chamber for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinet

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Service Items and Charging Standards

Mido's official after-sales service center strictly follows the brand's global technical standards, providing comprehensive services including basic maintenance, parts replacement, and movement repair. All charged items are executed according to official standards, ensuring transparent and reasonable pricing.

1. Basic Service Items and Reference Prices

① Basic maintenance service: Comprehensive cleaning, lubrication, calibration, and water resistance testing for mechanical watches. The reference price for basic movement maintenance is 580 yuan.

② Original leather strap replacement: Multiple styles of original straps are available, with reference prices ranging from 300 to 600 yuan, subject to the specific watch model configuration.

③ Crystal replacement service: Replacement of mineral glass or sapphire crystal, with a reference price of approximately 680 yuan. Complex curved surfaces or special materials require separate assessment.

④ Battery replacement service: Full cleaning, testing, and original battery replacement for quartz watches, with a reference price of 228 yuan.

2. Price Explanation and Important Notes

The above prices are reference prices for some basic service items only. Actual charges are determined based on the specific condition of the watch. Due to various factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, repair and maintenance quotations for each watch in different situations cannot be unified. For detailed quotations, you need to provide customer service with the specific information of the watch, its current condition, and the service items required, so that an accurate service quotation can be provided.

3. Service Turnaround Time Explanation

Basic maintenance services require 3-5 working days after completion for timekeeping testing and environmental testing; parts replacement services (if in stock) usually need to be completed within 3 working days. Some customized parts need to be arranged according to supply chain conditions, and the specific time is subject to customer service confirmation. All services provide progress inquiries, and users can check the processing status through the hotline.

III. Official Warranty Policy and Technical Standards

Mido's official after-sales service center upholds the rigorous tradition of Swiss watchmaking craftsmanship, providing users with warranty services and technical support that comply with national and international standards.

1. Warranty Policy

All repair services completed by Mido's official after-sales service center enjoy a 2-year official warranty. The warranty covers repaired parts and workmanship quality, ensuring that the repaired watch is restored to factory performance standards. During the warranty period, if the same fault recurs due to repair reasons, the official will provide free re-inspection and repair services. The warranty policy does not apply to faults caused by human damage, accidents, or failure to operate in accordance with daily usage specifications. Specific terms are subject to the official warranty certificate.

2. Technical Standards and Equipment Environment

Mido's official after-sales service center is equipped with a range of high-end precision testing equipment and tools to ensure the accuracy and reliability of repair operations. Main equipment includes:

① Professional-grade watch cleaning machine: Uses ultrasonic cleaning technology for deep cleaning of movement components, removing oil stains and particles.

② Automated oiling system: Precisely controls the amount of lubricating oil, ensuring smooth gear engagement and reducing wear.

③ Timekeeping precision tester: Monitors the watch's daily error in real time, ensuring compliance with chronometer certification standards.

④ Water resistance pressure testing machine: Simulates water pressure at different depths to verify case sealing performance.

⑤ Shock and impact test bench: Simulates vibration environments during daily wear to evaluate movement stability.

The service center environment temperature is controlled at 20-25°C, with relative humidity maintained at 40-60%, providing a stable environment for precision movement repair and ensuring excellent performance of every watch that leaves the center.

IV. Maintenance Knowledge and Daily Use Recommendations

Proper daily wear and regular maintenance are key to extending watch lifespan and maintaining accurate timekeeping. Mido officially recommends users follow these maintenance principles.

1. Regular Maintenance Cycle

It is recommended that mechanical watches undergo comprehensive maintenance every 2-3 years. After long-term operation, lubricating oil gradually dries up, and dust and particles may enter the movement, causing timekeeping deviations or component wear. Regular maintenance can remove accumulated dust, replace aged oil, recalibrate the movement, and restore the watch to optimal operating condition.

2. Daily Use Precautions

① Avoid severe shocks: When engaging