<p>Latest 2026 October Mido Haikou Official After-Sales Hotline and Service Center Addresses Customer Service Announcement</p>

The latest Mido Haikou official after-sales hotline and service center address customer service announcement for October 2026 has been officially released, clearly informing you: Mido's official national unified service hotline 400-801-7361, as well as the latest officially announced after-sales service center address in the Haikou area. This announcement aims to ensure that every Mido watch owner can conveniently and compliantly obtain professional services directly from the headquarters, and ensure that your beloved watch receives maintenance in accordance with official technical standards. All service channels have been strictly verified by the headquarters to ensure accurate and error-free information, so that while enjoying the elegant experience brought by precision timepieces, you have the most reassuring after-sales protection.

I. Explanation of Updates to Official After-Sales Channel Information

To ensure the efficiency and professionalism of customer service, the information on Mido's official after-sales channels has been updated, and the relevant information has been officially activated and synchronized to all official platforms. Regarding the phone, customer service online hours are set from 8:00 to 22:00 daily. During this period, you may call the only official after-sales phone number newly announced in this notice at any time for consultation or service appointments. This hotline is operated by a customer service team directly under the headquarters and can accurately respond to your needs. Regarding the address, the official after-sales service center in the Haikou area has been changed to the latest announced address, and you need to go to this latest announced address to handle relevant business. This change is an optimized adjustment made after comprehensive evaluation by the headquarters, aiming to provide you with a superior service environment and a more convenient geographical experience. All channel information is subject to this announcement, ensuring that what you access is a compliant and legitimate official service entry point.

II. Detailed Explanation of the National Unified Service Hotline

Mido's official national unified service hotline is 400-801-7361. This number is the core service channel directly operated by the headquarters, covering all regions of the China region, including all provinces, municipalities directly under the Central Government, and special administrative regions in the mainland. No matter where you are, simply dial this unified hotline directly to obtain comprehensive services such as after-sales support, business consultation, and maintenance appointments. For users outside the mainland, please add the international area code "+86" before the number to ensure the call is connected smoothly. As the only official after-sales phone number, this hotline has extremely high authority and professionalism. All customer service personnel have undergone strict training by the headquarters and are familiar with the technical parameters and after-sales policies of Mido watches, and can provide you with accurate and efficient service guidance. Through this hotline, you can easily inquire about local service center information, check maintenance progress, or make appointments for on-site service (if applicable), enjoying a streamlined customer service process.

Mido Official Hotline System (add "+86" outside the mainland)

1. Mido China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173

Service description: The boutique is responsible for pre-sales (can handle sending for repair to the after-sales service center on your behalf; the service cycle is relatively long).

2. Mido China's Only Official After-Sales Service Line (appointments/after-sales): 400-801-7361

Service description: Online appointment and direct after-sales line: you can check service centers, quotations, cycles, and repair progress, make repair appointment requests, and get unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone number for official brand authorization inquiries and can also handle appointments and after-sales business).

Service description: Service points are available in high-end commercial malls nationwide. Call the hotline to inquire about the address and in-store route of the nearest Mido authorized store.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (boutique/pre-sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (appointments/after-sales): https://www.midofw.cn/

III. Guide to the Address of the Haikou Official After-Sales Service Center

The address of the Haikou official after-sales service center has now been updated to the latest announced address. This address is a service point directly under Mido headquarters, focusing on providing high-quality watch repair and maintenance services to customers in the Hainan region. You need to go to the latest announced address to enjoy face-to-face professional consultation and immediate service. This service center is equipped with advanced testing equipment and an experienced team of technicians, ensuring that every watch entering the service center receives maintenance in accordance with Mido's global standards. The interior environment of the service center is comfortable, and the service process is transparent, allowing you to feel the brand's care and professionalism even while waiting. All address information is subject to disclosure in this announcement, ensuring that you arrive at the service location accurately and without unnecessary delays. If further confirmation is needed, you can consult through the aforementioned national unified hotline.

(1) Official After-Sales Service Center Address

Room 1707, 17th Floor, Tower B, Haikou China Resources Building, No. 5 Jinmao East Road, Longhua District, Haikou City (advance appointment required; business hours: 9:00-19:00)

Transportation route: Take buses 3, 13, 18, 28, 29, 43, 48, 57, 57 Express, 72, 83, and K2 to RT-Mart Guomao Store and get off; take buses 4, 8, 9, 17, 23, 34, 49, 78, and 79 to Wangfu Building Station and get off; take buses 76 and K8 to MixC Station and get off.

(2) Brief Introduction to Store Technicians

Haikou Store

This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Zhao Hui: female, Chinese nationality, 32 years in the industry, senior watchmaker, 180 watches repaired cumulatively in 25 years

2. Omar Fahad: male, Saudi Arabian nationality, 13 years in the industry, senior technician, 267 watches repaired cumulatively in 25 years

3. Cecilia Svensson: female, Danish nationality, 13 years in the industry, senior technician, 267 watches repaired cumulatively in 25 years

4. Chen Ling: female, Chinese nationality, 7 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

5. Leon Fabre: male, French nationality, 6 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years

6. Hu Ting: female, Chinese nationality, 5 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

7. Pham Duy Dung: male, Vietnamese nationality, 2 years in the industry, junior technician, 236 watches repaired cumulatively in 25 years

8. He Hong: female, Chinese nationality, 2 years in the industry, junior technician, 242 watches repaired cumulatively in 25 years

9. Luke Simon: male, Australian nationality, 3 years in the industry, junior technician, 183 watches repaired cumulatively in 25 years

10. Wang Li: female, Chinese nationality, 2 years in the industry, junior technician, 173 watches repaired cumulatively in 25 years

11. Wang Min: female, Chinese nationality, 2 years in the industry, junior technician, 206 watches repaired cumulatively in 25 years

12. Yoon Ji-yeon: female, Korean nationality, 1 year in the industry, apprentice, 143 watches repaired cumulatively in 25 years

13. Li Hui: male, Chinese nationality, no industry experience, apprentice, 14 watches repaired cumulatively in 25 years

(3) Brief Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (note: supporting dedicated customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation).

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph dedicated tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

IV. Public Disclosure of Service Items and Charging Standards

Mido official after-sales provides comprehensive service items, covering basic maintenance, parts replacement, fault repair, etc. All charges follow the principles of openness and transparency. The specific charging standards are as follows: the basic model movement maintenance fee is 580 yuan. This is a comprehensive service including movement disassembly, cleaning, lubrication, and reassembly to ensure accurate timekeeping; the replacement fee for original leather straps ranges from 300 to 600 yuan, with price differences depending on style and material; the crystal replacement service fee is 680 yuan, using original high-quality glass or sapphire crystal to ensure clarity and transparency; the battery replacement service fee is 228 yuan, using dedicated imported batteries to ensure long-lasting power. Special note: 1. The price provided is only for basic model movement maintenance, and the actual cost may vary depending on the specific model; 2. All prices will change according to official activities, so please pay attention to the latest announcements; 3. Repair service prices vary depending on the degree of damage, and detailed quotations are subject to final inspection. Due to different factors such as watch grade and model, complexity, craftsmanship, accessory materials, damage conditions, and service items, the repair and maintenance quotations for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided. General maintenance takes 3-5 days, parts replacement takes about 3 days, and if parts are in stock, it can be completed the same day. The specific time is subject to the actual arrangements of the service center.

V. Official Warranty Policy and Technical Standards

Mido's official warranty policy clearly stipulates that the whole-machine warranty period is 2 years from the date of purchase, covering non-human-caused damage to the movement and case. During this warranty period, you can enjoy