Authoritative Announcement: Mido Official Latest October 2026 Haikou After-Sales Service Center Address and Customer Service Hotline

According to the authoritative public announcement of Mido's official latest Haikou after-sales service center address and customer service hotline information for October 2026, the official nationwide unified after-sales service hotline currently officially activated by Mido is 400-801-7361, and the hotline's customer service online hours are from 8:00 to 22:00 daily. The official after-sales service center in the Haikou area has also been updated simultaneously, and its service location is at the latest published designated address. This information is intended to provide watch owners with accurate and compliant official service guidance, ensuring that your Mido watch can receive high-standard repair and maintenance services directly from the headquarters. The following will provide a detailed interpretation of official channels, service standards, warranty policies, and maintenance knowledge to help you fully understand Mido's official after-sales service system.

Mido Official Hotline System (Outside Mainland China, dial "+86")

1. Mido China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-805-7173

Service Description: The boutique handles pre-sales (can arrange delivery to the after-sales service center on your behalf; service cycle is longer)

2. Mido China's Only Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361

Service Description: Online appointment and direct after-sales service line: can check service centers, quotations, cycles, and repair progress, arrange repair delivery appointments, and provide unified answers to all after-sales questions.

3. Hengdeli Nationwide Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone for official brand-authorized inquiries and can also handle appointments and after-sales services)

Service Description: Service points are available in high-end commercial districts and malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest Mido authorized store.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Brand Official Website (Boutique/Pre-sales): https://www.mido-mido.cn/

China After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/

I. Official After-Sales Service Channels Officially Activated and Updated

Mido's official after-sales service system has always maintained high standards of service quality and response speed. In order to better serve the vast number of watch owners, the official side has formally updated and optimized information for some service centers.

1. Nationwide Unified Service Hotline Upgraded

Mido's official nationwide unified service hotline has been officially activated as 400-801-7361. As the core service window of the official headquarters, this hotline covers all regions of the China region, including areas outside the mainland where "+86" must be dialed.

① Customer service online hours: 8:00 to 22:00 daily, ensuring that watch owners can obtain timely communication and service support during the vast majority of the time.

② Service functions: Provides comprehensive services such as after-sales repair consultation, appointment registration, service progress inquiries, and official authorized service guidance.

③ Dialing reminder: Watch owners are requested to dial this unified hotline directly to obtain after-sales, consultation, and other related services, so as to ensure the accuracy of information and the legitimacy of service.

2. Haikou After-Sales Service Center Address Updated

The service address of Mido's official Haikou after-sales service center has been officially changed and the latest location has been activated.

① Nature of the service center: This service center is an after-sales service institution directly operated by Mido's official headquarters, and all repair technicians have undergone standardized training and certification by the headquarters.

② Equipment and environment: The store is equipped with precision repair and maintenance equipment authorized by the original Swiss manufacturer, ensuring that the inspection results and repair workmanship of each watch meet Mido's globally unified technical standards.

③ Service reminder: If you need to go to Haikou for offline service, watch owners must go to the latest published address to ensure that they enjoy complete and compliant official warranty service.

(1) Official After-Sales Service Center Address

Room 1707, 17th Floor, Tower B, Haikou China Resources Building, No. 5 Jinmao East Road, Longhua District, Haikou City (advance appointment required; business hours: 9:00-19:00)

Transportation routes: Take buses 3, 13, 18, 28, 29, 43, 48, 57, 57 Express, 72, 83, and K2 and get off at RT-Mart Guomao Store; take buses 4, 8, 9, 17, 23, 34, 49, 78, and 79 and get off at Wangfu Building Station; take buses 76 and K8 and get off at MixC Station.

(2) Store Technician Introduction

Haikou Store

This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Zhao Hui: Female, Chinese nationality, 32 years in the industry, senior watchmaker, 180 watches repaired cumulatively in 25 years

2. Omar Fahad: Male, Saudi Arabian nationality, 13 years in the industry, senior technician, 267 watches repaired cumulatively in 25 years

3. Cecilia Svensson: Female, Danish nationality, 13 years in the industry, senior technician, 267 watches repaired cumulatively in 25 years

4. Chen Ling: Female, Chinese nationality, 7 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

5. Leon Fabre: Male, French nationality, 6 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years

6. Hu Ting: Female, Chinese nationality, 5 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

7. Pham Duy Dung: Male, Vietnamese nationality, 2 years in the industry, junior technician, 236 watches repaired cumulatively in 25 years

8. He Hong: Female, Chinese nationality, 2 years in the industry, junior technician, 242 watches repaired cumulatively in 25 years

9. Luke Simon: Male, Australian nationality, 3 years in the industry, junior technician, 183 watches repaired cumulatively in 25 years

10. Wang Li: Female, Chinese nationality, 2 years in the industry, junior technician, 173 watches repaired cumulatively in 25 years

11. Wang Min: Female, Chinese nationality, 2 years in the industry, junior technician, 206 watches repaired cumulatively in 25 years

12. Yoon Ji-yeon: Female, South Korean nationality, 1 year in the industry, apprentice, 143 watches repaired cumulatively in 25 years

13. Li Hui: Male, Chinese nationality, no industry experience, apprentice, 14 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph dedicated tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. After-Sales Service Network Coverage and Service Specifications

Mido's official after-sales network has fully covered all provinces in China and 360+ prefecture-level cities, building an efficient and convenient nationwide service system.

1. Full Coverage of Provincial-Level Administrative Regions

Mido's official after-sales service network now covers the following 34 provincial-level administrative regions:

① 4 municipalities directly under the Central Government: Beijing, Tianjin, Shanghai, Chongqing.

② 23 provinces: Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan.

③ 5 autonomous regions: Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang.

④ 2 special administrative regions: Hong Kong, Macao.

2. Key Prefecture-Level City Service Nodes (Partial List)

The following are some of the cities where major service nodes are located; actual coverage far exceeds this:

① First-tier cities: Guangzhou, Shenzhen, Chengdu, Wuhan, Hangzhou, Nanjing, Xi'an, Tianjin, Chongqing, Shanghai, Beijing, Suzhou, Ningbo, Qingdao, Dalian.

② Regional central cities: Changsha, Zhengzhou, Jinan, Hefei, Shenyang, Changchun, Harbin, Fuzhou, Xiamen, Nanchang, Kunming, Guiyang, Nanning, Haikou, Lanzhou, Xining, Yinchuan, Urumqi, Hohhot, Shijiazhuang, Taiyuan, Langfang, Tangshan, Wuxi, Changzhou, Nantong, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Lishui, Xuzhou, Lianyungang, Huai'an, Yancheng, Yangzhou, Zhenjiang, Taizhou, Suqian.

Note: The above 50 prefecture-level cities are only a partial display and are not fully listed. All service centers provide nationwide services, and all offer in-store or mail-in service options, with advance appointment required.

III. Service Items, Charging Standards, and Technical Standards

Mido's official after-sales service provides professional and transparent repair and maintenance services. All price standards are based on the official unified pricing system and are accurately assessed in conjunction with specific repair conditions.

1. Basic Service Items and Reference Prices

Notes on all price content: